Steve O'Driscoll Steve O'Driscoll

How AI Can Improve Help Desk Management

Help desk management is the process of managing, overseeing, and administering the activities and operations of a help desk or support center. It entails managing and coordinating the support delivered to customers or internal users, to address their inquiries, issues, or requests for assistance.

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Steve O'Driscoll Steve O'Driscoll

A Basic Understanding of Crowdfunding

Crowdfunding is the practice of funding a for a business, a project or a charitable cause by raising many small amounts of money from a large number of people, typically on the internet.

With the advances of technology and the Internet, crowdfunding has connected millions of new entrepreneurs with financial sponsors worldwide and gained enormous popularity due to its simplicity and accessibility.

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Steve O'Driscoll Steve O'Driscoll

The Accounting Impact of Building Green

The National Green Building Standard (NGBS) provides criteria for rating the environmental impact of design and construction practices to achieve conformance with specified performance levels for green buildings. Key Elements of a green building include:

  • Energy efficiency and renewable energy

  • Water stewardship

  • Environmentally preferable building materials and specifications

  • Waste & Toxics reduction

  • Smart growth and sustainable development

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Steve O'Driscoll Steve O'Driscoll

Improving Your In-Home Air Quality

The Environmental Protection Agency says the air indoors where we spend up to 90 percent of our time can be more polluted than even city smog. The first line of defense against airborne contaminants is to keep your house clean and well ventilated.

Heating and cooling systems have air filters built into them to combat indoor pollutants. The filters trap dust and larger particles found in the air to keep them from circulating throughout your home. While the built-in air filters work to keep your HVAC system running at peak performance by removing some dust, mold, bacteria, and viruses, they are not enough to make your indoor air perfectly clean.

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